Vicibox Redux Cluster no audio between two asterisk server.

[beghins]

Hi, have a problem with may installation of vicibox redux cluster

schenario

N°1 DELL Poweredge 2900 2x quadcore 2.6GHz - 8GB RAM - 4 x HDD 500GB Raid 1+0 only DB server 192.169.1.3 (vicidb)
N°1 DELL Poweredge 1950 2x dualcore 2.6Ghz - 4GB RAM - 2 x HDD 78GB Raid 1 Asterisk-Server/Web Sever 192.169.1.1 (vici1)
N°1 DELL Poweredge 1950 2x dualcore 2.6Ghz - 4GB RAM - 2 x HDD 78GB Raid 1 Asterisk-Server/Web Sever 192.169.1.2 (vici2)

Installation with ViciBox.x86_64-4.0.3.iso
vicidial version: 2.6-375a BUILD: 120831-1523

If work only server vici1 and vicidb 30 operator work fine.
If work only server vici2 and vicidb 30 operator work fine.

If vici1 + vic2 + vicidb i have a problem.

operator connect with vici1 work fine when call place on vici1,
operator connect with vici2 work fine when call place on vici2, but if call arrive from vici1 operator don't work because call is whitout audio, but in the web page there is a "LIVE CALL".

Trinx iax beetween server asterisk is ok,
from log of server vici2 i can see that:

part of log of vici2 192.169.1.2

-- Accepting AUTHENTICATED call from 192.169.1.1:
> requested format = g729,
> requested prefs = (g729|gsm|ulaw),
> actual format = ulaw,
> host prefs = (ulaw),
> priority = mine
[Feb 23 10:07:57] VERBOSE[8651] logger.c: [Feb 23 10:07:57] -- Executing [8600054@default:1] MeetMe("IAX2/vici1-9170", "8600054|F") in new stack
[Feb 23 10:07:57] VERBOSE[8652] logger.c: [Feb 23 10:07:57] == Parsing '/etc/asterisk/manager.conf': [Feb 23 10:07:57] VERBOSE[8652] logger.c: [Feb 23 10:07:57] Found
[Feb 23 10:07:57] VERBOSE[8652] logger.c: [Feb 23 10:07:57] == Manager 'sendcron' logged on from 127.0.0.1
[Feb 23 10:07:57] VERBOSE[8653] logger.c: [Feb 23 10:07:57] -- Executing [128600054@default:1] MeetMeAdmin("Local/128600054@default-4b8a,2", "8600054|m|1") in new stack
[Feb 23 10:07:57] VERBOSE[8653] logger.c: [Feb 23 10:07:57] -- Executing [128600054@default:2] Hangup("Local/128600054@default-4b8a,2", "") in new stack
[Feb 23 10:07:57] VERBOSE[8653] logger.c: [Feb 23 10:07:57] == Spawn extension (default, 128600054, 2) exited non-zero on 'Local/128600054@default-4b8a,2'


What is a problem? help me please, i don't know where looking for!

Best regard

ps: sorry for my english

[williamconley]

1) Welcome to the Party!

2) Your English is fine

3) Newbie suggestions (since it is obvious you are new here!):

when you post, please post your entire configuration including (but not limited to) your installation method and vicidial version with build.

this IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "from scratch" you must post your operating system and should also post the .iso version from which you installed your original operating system. If your installation is "Hosted" list the site name of the host.

If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.

Similar to This:

Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel DG35EC | Core2Quad Q6600

4) Do you have a firewall between the servers? If so, shut it down and test again. If you are using iptables, just stop the service to shut down the firewall (on ALL machines, just to be safe for the test, obviously do not leave it down long ...).

If you installed with Vicibox and have OpenSuSE:

yast firewall

There is an option on this page to stop the firewall. It will restart on reboot or you can just start it again after the test.

Also be sure IP forwarding is running on the machines in question. But without knowing how you installed and/or clustered .. this is not easy to troubleshoot.

[beghins]

Hi, sorry I hope I did not wrong, correct me, I changed my signature.
Thank you for your time I had already asked this in the past, but with poor results.
I thought it was a general problem with the installation, but now I have an installation clean.
I checked if the server's firewall was active vici2 infatto it was! The others have already disabled.
I proceeded to turn it off I look forward to bring all those involved to make a test.
I'll let you know how it works, I have followed all the instructions in the installation manual and the manual CLUSTER.

thanks for the help

[williamconley]

You should note that the cluster manual is not necessary when using Vicibox 4 (or 3 for that matter) as the installation system will cluster for you. Although it may be a good reference if you have a problem with the cluster, I have yet to have any clients who have any problems with clustering using Vicibox 4.

[beghins]

Hi, williamconley the test is ok, i've turn off the susefirewall on vici2 and after vic1 and vic2 work fine.
When i have installed vic2 i don't disable it but i'd not remember!
I have a another intallation of Vicidial cluster with 3 server and i have some problem, today i have check susefirevall and turn off it.... i waiting for make test. I inform you for it.
Thank so much for help.