Selective Archive of call recordings

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Selective Archive of call recordings

Postby fibres » Thu Mar 07, 2013 10:23 am

Hi Guys

Is it possible to only archive call recordings from certain campaigns?

Ie we have a lead gen and a closer campaign. We only need to keep recordings of the closer calls, The lead gen we record for same day review and get deleted at end of each day.

Is it therefore possible to get the ftp script that moves recordings to the archive server to only move recordings from a specified campaign?

Regards
Vicibox 4.0.3 ISO install.
VERSION: 2.6-393a
BUILD: 130124-1721
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Re: Selective Archive of call recordings

Postby williamconley » Thu Mar 07, 2013 11:50 am

There is a script in /usr/share/astguiclient designed to archive SALE recordings only. This script can obviously be customized to filter by anything you desire.
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Re: Selective Archive of call recordings

Postby fibres » Thu Mar 07, 2013 4:14 pm

Hi William

Cheers for that! That will help in another scenario I might be facing. I will have a nose at the script and cutomise!

Regards
Vicibox 4.0.3 ISO install.
VERSION: 2.6-393a
BUILD: 130124-1721
Astersik 1.4.44-vici
No Hardware
No other software installed
fibres
 
Posts: 313
Joined: Sun May 20, 2007 3:12 pm
Location: UK


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