When on a call placed from vicidial, agents are not able to send dtmf correctly. When dialing manually when logged off of vicidial it works just fine. I had the agent also try to use the send dtmf window and button from the vicidial.php screen. same result.
any help would be appreciated.
DTMF Does not send
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DTMF Does not send
by ckwall » Mon Mar 19, 2007 10:55 am
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