Hiding phone numbers on UI interface from agents

[lat3450]

Hi there vici-guru-fellas,

I was wondering what it takes to hide the phone number in the Vicidial UI (web) for all agents but 1 or 2 specified by user ID.

Any ideas?

Thanks

[joako]

Are you talking about the admin interface or the AGC (agent) interface?

I can assure you it can be removed for all users quite simply, but for user-based permissions you might have to add some if-then statements.

[brett05]

try to put it to hidden form in vicidial.php

[mflorell]

This is already a feature, "Disable Alter Customer Phone" in campaigns can be set to HIDE and there is a User setting "Agent Alter Customer Phone" that can override this per-user.

[subrata.sarkar]

Can anyone tell me that how I can hide customer telephone no. in agent interface from vicidial.php.

My vicdial VERSION: 2.0.5-174 and BUILD: 90522-0506 .

I am new to this forum as well as in vicidial Admin. Thanks for your reply.

[williamconley]

if it is not in your version as described, upgrade and use the features in the post before yours

This is already a feature, "Disable Alter Customer Phone" in campaigns can be set to HIDE and there is a User setting "Agent Alter Customer Phone" that can override this per-user.

[subrata.sarkar]

Thanks!

Can you please suggest what version should i install and what is the latest version of vicidial available?

[williamconley]

Thanks!

Can you please suggest what version should i install and what is the latest version of vicidial available?

Please do not double-post.

viewtopic.php?f=4&t=27465&p=97016#p97016