All installation and configuration problems and questions
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by mohankumar » Tue Mar 20, 2007 2:20 am
Please anyone help me out how to insert filters for the list?
I want the DNC numbers not to be dialed for the second time
For that i have to insert filter the leads...
I don't know how to insert filters.Please tell me the SQl command used in filter tab.
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mohankumar
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by aster1 » Tue Mar 20, 2007 12:22 pm
there is a option in campaign page to not to dial dnc numbers . Why dont u use that ? . Once agent click dnc then lead wont be dialle agan if that option is selected .
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aster1
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by enjay » Tue Mar 20, 2007 6:28 pm
Within the campaign view there is an option to "Use Internal DNC" if you have that set to "yes" then it should not dial numbers you've associated as DNC.
-Art
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enjay
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by mohankumar » Wed Mar 21, 2007 4:09 am
Thanks to all
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mohankumar
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