view call log - agent call log

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view call log - agent call log

Postby nrc » Thu Mar 07, 2013 1:49 pm

if this option is enabled, but the agent doesn't have manual dial abilities, they can still access the manual dial screen if they open the call log, click dial, and then just edit the number that shows up in the field.

where can this agent call log html be found so i can disable that function?

Thanks.
VERSION: 2.6-399a | BUILD: 130425-0700 | 1.4.44-vici 1975 | Preload ISO 4.0
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Re: view call log - agent call log

Postby mflorell » Thu Mar 07, 2013 5:25 pm

vicidial.php version and build?

The function is in the vdc_db_query.php file
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Re: view call log - agent call log

Postby williamconley » Thu Mar 07, 2013 5:40 pm

nrc wrote:if this option is enabled, but the agent doesn't have manual dial abilities, they can still access the manual dial screen if they open the call log, click dial, and then just edit the number that shows up in the field.

where can this agent call log html be found so i can disable that function?

Thanks.

Newbie suggestions! :)

when you post, please post your entire configuration including (but not limited to) your installation method and vicidial version with build.

this IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "from scratch" you must post your operating system and should also post the .iso version from which you installed your original operating system. If your installation is "Hosted" list the site name of the host.

If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.

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Re: view call log - agent call log

Postby nrc » Fri Mar 08, 2013 9:03 am

VERSION: 2.6-394a
BUILD: 130130-1207
VERSION: 2.6-399a | BUILD: 130425-0700 | 1.4.44-vici 1975 | Preload ISO 4.0
nrc
 
Posts: 80
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Re: view call log - agent call log

Postby nrc » Fri Mar 08, 2013 9:04 am

mflorell wrote:vicidial.php version and build?

The function is in the vdc_db_query.php file


Perfect thanks!
VERSION: 2.6-399a | BUILD: 130425-0700 | 1.4.44-vici 1975 | Preload ISO 4.0
nrc
 
Posts: 80
Joined: Wed Feb 13, 2013 3:51 pm

Re: view call log - agent call log

Postby mflorell » Thu Mar 28, 2013 9:26 am

This has been fixed in the most recent svn/trunk. Please try it out and let me know if it works for you.
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