Vtiger and arabic language

[bghayad]

Hello;

VERSION: 2.4-309a, BUILD: 110430-1642, GoAutoDial CE 2.1, 2.6.18-238.9.1.el5.goPAE (SMP), Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz, Single Machine.

I know that this forum for vicidial and not vtiger, but I am asking here as I asked this question on vtiger and did not get reply.

Now the vtiger is accepting the arabic characters and I can enter arabic data for it. But, when I need to search for any account using arabic characters (searching by name), it does not return any data ... seams, it does not work

Did anyone face this problem? How it can be resolved?

Regards
Bilal

[bghayad]

I hope if someone can help me to fix the arabic issue PLZ!!

It seems I have to fix the collation on the database and on the conf file .. anyone has experience about this and tried it?

Regards
Bilal

[williamconley]

nope. try SugarCRM and see if they have arabic. The two programs are related (vTiger forked from Sugar several years ago).

[bghayad]

Dears;

The problem is related to the character set, I fixed it to be utf8_general_ci and I selected this in the conf file. Now, it is working fine.

Thanks.
Regards
Bilal

[williamconley]

Excellent postback bilal! You should post the exact path to the conf file and the exact line change made. For the next guy ...

[bghayad]

Hello;

In the config.inc.php, the following charset to be set:

// default charset
// default charset default value = 'UTF-8' or 'ISO-8859-1'
// $default_charset = 'ISO-8859-1';
$default_charset = 'UTF-8';

Of course, this to be also applied to the database. It has to be: utf8_general_ci

Anyone needs any help in this point, I am ready.
Regards
Bilal

[williamconley]

keep an eye out for other irregularities and remember to post any new changes here so you (and everyone else) have a permanent record for your next install.