List menu missing

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List menu missing

Postby joako » Sat Apr 06, 2013 1:26 am

I have installed from the official CD and then performed the SVN upgrade. In the administration section the "Lists" link that shows up in the menu like "Users, Campaigns, List, Script" does not show. Instead it shows "Users, Campaign, Script".


VERSION: 2.6-395a
BUILD: 130221-1736
joako
 
Posts: 37
Joined: Thu Sep 22, 2011 11:58 pm

Re: List menu missing

Postby williamconley » Sat Apr 06, 2013 2:00 am

please list the Name of the .iso image/CD that you used to install. it contains the version and distro name of the installer. helpful.

if you installed from Vicibox ... you did not need to upgrade after unless you installed a while ago and upgraded now...

when you upgrade, there is an UPGRADE document in the base of the source files. read it. you must upgrade your database in addition to upgrading your script files with the install.pl command. the database and script files must match, or odd things happen.

it is also possible your user somehow no longer has permission to see Lists ...
Vicidial Installation and Repair, plus Hosting and Colocation
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Re: List menu missing

Postby joako » Sat Apr 06, 2013 2:22 am

The ISO is called ViciBox.x86_64-4.0.3.preload.iso I did follow the upgrade instructions to upgrade the database, I upgraded because the vicidial version was about a year old.

I notice now I can reach the lists section from the pages that have a top navigation bar. I don't see anywhere to allow/deny access to the lists section and I am using the default 6666 user.
joako
 
Posts: 37
Joined: Thu Sep 22, 2011 11:58 pm

Re: List menu missing

Postby williamconley » Sat Apr 06, 2013 2:35 am

modify user 6666.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20258
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)

Re: List menu missing

Postby mflorell » Sat Apr 06, 2013 6:48 am

Check in Admin -> System Settings to see that outbound autodialing is enabled.
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