doubt

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doubt

Postby h1828 » Wed May 08, 2013 8:50 am

Hi

I am using vicidial 2.1 inbound & outbound install in server core i5 2.8ghz ram 16gb harddisk 1TB with 15 workstation. I want to expaned my seats from 15 to 25 seats. My question is if i use secondary any asterisk server (core i3 2.4 ghz ram 4 gb & 1TB harddiak)& configure my voip id in that server as well as my main server call recording also save in that secondary server. Is it enough for me or not
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Re: doubt

Postby omarrodriguezt » Wed May 08, 2013 10:11 am

Please let us know a little bit more about you, answer those questions:
Did you search for your issue in the forum and the vicidial manual ?
What is your vicidial version with build, and your installation method with version?

This is what the http://download.vicidial.com/iso/vicibox/server/ViciBox_v4-Install.pdf manual recommends:
In general, you can expect to get 25 outbound agents dialing 4:1 ratio or 50 inbound agents with 100
concurrent lines on a dedicated Telephony server using the standard hardware specification.

Notice, We do not recommend to have than 100 simultaneous calls in any telephony server. This is 25 agents 4:1 ratio.
What I recommend is that you start thinking on a cluster solution http://download.vicidial.com/iso/vicibo ... nstall.pdf
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Re: doubt

Postby h1828 » Wed May 08, 2013 11:21 pm

Hi

Did you search for your issue in the forum and the vicidial manual ?
yes i search it but i can't found any thing

What is your vicidial version with build, and your installation method with version?
My Vicidial version is 2.2 & my installation method is by iso of vicidial 2.2
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I want to use one primary core i5 server & secondary server corei3 which i hv already explain before. In primary server i only use for inbound & outbound calling, recording etc. & in secondary server in configure Archive server & voip account entry in it for 25 t0 30 seats. I hv full knowledge of all clustering. I just want to know is it suitable for my 25 to 30 seats or not? Thanks
h1828
 
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Re: doubt

Postby omarrodriguezt » Thu May 09, 2013 2:16 pm

I recommend you try with 25 agents. I had up to 25 agents on a single dual core dell optiplex 330
http://www.ITContinental.com
Dedicated USA Servers - Vicibox - Vicidial - Limesurvey - Vtiger CRM - More than 15 years experience - Hablamos Español
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