How to set Predictive Dialer

[heart200306]

Dear Guys

Salam . I am new in vicidial Would you please help me to set predictive dial (Auto dial), My inbound and outbound Manual working fine .But How I can check Predictive Dial working or not .Please check below Campaign setting .Agents are logged in with ext and created list :707 with upload Load New Leads as as below : Please advise me further what should I Do ?????

vendor_lead_code source_id list_id phonecode PHONE title Firstname middle lastname address address address2 province City State ZIP country gender birthdate altphone email security comments
out1 111 9 8801714396426 Mr ashis chandra das dhaka 12 15 star dhaka BD 1214 Bangladesh m 13 11 ashis@inspirecoms.com ss hi
out 111 9 8801731468239 Mr jakir Islam ss dhaka 12 15 star dhaka BD 1214 Bangladesh m 13 11 jakir@inspirecoms.com ss hi


Campaign Setting :
Dial Method to ADAPT_TAPERED
Dial Level automatically to a 1.0
Available Only Tally” field set to “N
Drop Percentage Limit” to “3%”.
Maximum Adapt Dial Level” to “3.0”.
Latest Server Time” to “2100”

Asterisk 1.4.44-vici

ISO ::ViciBox.x86_64-4.0.3.iso
ViciBox Server v.4.0!
SVN Version: 1953
DB Schema Version: 1341
Server :Cluster
Kernel:
Linux ccdial1 3.1.10-1.19-default #1 SMP Mon Feb 25 10:32:50 UTC 2013 (f0b13a3) x86_64 x86_64 x86_64 GNU/Linux
VERSION: 2.6-396a
BUILD: 130402-2322

: No senguma , No other SW install .

::::extensions.conf

exten => 8365,2,AGI(agi://127.0.0.1:4577/call_log)
exten => 8365,3,AGI(agi-VDAD_ALL_outbound.agi,NORMAL-----SO)
exten => 8365,4,AGI(agi-VDAD_ALL_outbound.agi,NORMAL-----SO)
exten => 8365,5,Hangup

; VICIDIAL_auto_dialer transfer script SURVEY at beginning:
exten => 8366,1,Playback(sip-silence)
exten => 8366,2,AGI(agi://127.0.0.1:4577/call_log)
exten => 8366,3,AGI(agi-VDAD_ALL_outbound.agi,SURVEYCAMP-----LB)
exten => 8366,4,AGI(agi-VDAD_ALL_outbound.agi,SURVEYCAMP-----LB)
exten => 8366,5,Hangup

; VICIDIAL_auto_dialer transfer script Load Balance Overflow:
exten => 8367,1,Playback(sip-silence)
exten => 8367,2,AGI(agi://127.0.0.1:4577/call_log)
exten => 8367,3,AGI(agi-VDAD_ALL_outbound.agi,NORMAL-----LO)
exten => 8367,4,AGI(agi-VDAD_ALL_outbound.agi,NORMAL-----LO)
exten => 8367,5,Hangup

; VICIDIAL_auto_dialer transfer script Load Balanced:
exten => 8368,1,Playback(sip-silence)
exten => 8368,2,AGI(agi://127.0.0.1:4577/call_log)
exten => 8368,3,AGI(agi-VDAD_ALL_outbound.agi,NORMAL-----LB)


Dial Plan :

exten => _944X.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _944X.,n,Dial(SIP/out1/${EXTEN:1},,To)
exten => _944X.,n,HangUp

[heart200306]

My Predictive Dialer working .. Problem is my load list .. dial format should be without country prefix and dial prefix . its working fine. Just let me know how can run same load in 2nd time .

[williamconley]

leads should be loaded with just the domestic number (within the country, without a 0 or 1 if that is used for domestic calls) loaded into the phone_number during upload. the 0 or 1 (if used for domestic) or the full country code including any preceding 0 or 1 or 01 or 00 should be stored in the "dial code" field. so the dial code field may have 01144 if dialing from the US to the UK if your provider requires 011 in front of the 44 dial code to indicate international dialing.

the dial prefix is used to determine which VOIP provider to use and is generally discarded by your dialplan.

so your dial prefix could be "9" to indicate that voip provider and the dialplan entry would include ${EXTEN:1} which would remove the first digit (the 9) so the dial code and phone_number are all that are sent to your provider.

thus:

9011443692332929 would be 9 (dial prefix, discarded) 01144 (carrier required code combined with country code) 3692332929 (actual 10 digit number inside the country).

of that: the 9 is in the "Dial Prefix" field of the campaign, the 01144 is in the dial_code field of the lead and the 3692332929 is in the phone_number field of the lead.

[heart200306]

Thank you Sir . Very helpful .