Outbound Dialing Carrier Setup Trouble

[relatehasan]

Dear All,

I am a newbie to GoAutoDial. Need support with my carrier setup. I've setup GoAutodialCE 2.1 and we can call internally between agents.

The trouble is my carrier does not need / allow registration string... just direct call throw from our certain dedicated IP with certain prefix (0309). We tried direct dialing from Zoiper and the calls go through OK. Whenever we call manually registering the Zoiper to vicidial the following response is found in the Asterisk -

[May 20 07:11:04] -- Executing [030914163678900@default:1] AGI("SIP/8020-00000000", "agi://127.0.0.1:4577/call_log") in new stack
[May 20 07:11:04] -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[May 20 07:11:04] -- Executing [030914163678900@default:2] Dial("SIP/8020-00000000", "SIP/30914163678900@motion||tTor") in new stack
[May 20 07:11:04] WARNING[13461]: app_dial.c:1310 dial_exec_full: Unable to create channel of type 'SIP' (cause 20 - Unknown)
[May 20 07:11:04] == Everyone is busy/congested at this time (1:0/0/1)
[May 20 07:11:04] -- Executing [030914163678900@default:3] Hangup("SIP/8020-00000000", "") in new stack
[May 20 07:11:04] == Spawn extension (default, 030914163678900, 3) exited non-zero on 'SIP/8020-00000000'
[May 20 07:11:04] -- Executing [h@default:1] DeadAGI("SIP/8020-00000000", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----20-----CHANUNAVAIL----------") in new stack
[May 20 07:11:04] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[May 20 07:11:06] == Parsing '/etc/asterisk/manager.conf': [May 20 07:11:06] Found


No changes have been made to the New Installed OS. I haven't made any special changes to the test outbound campaign template, just added the required prefix... loaded a few leads and tried .... the same response occurs.

My Carrier settings :

Registration String : Nothing as my carrier doesn't need / allow

Template ID : SIP_generic

Account Entry:
[motion]
host=XX.XX.XXX.X
disallow=all
allow=g729
allow=ulaw
type=friend
dtmfmode=rfc2833
qualify=yes
nat=yes

Protocol: SIP

Globals String: mtel=SIP/motion

Dialplan Entry:
exten => _03091XXXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _03091XXXXXXXXXX,2,Dial(SIP/motion/${EXTEN:1}@motion,,tTor)
exten => _03091XXXXXXXXXX,3,Hangup

I really need support in what i am doing wrong? and what i need to do?

Thank you guys in advance.

--
H

[striker]

you dialplan seems wrong

exten => _03091XXXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _03091XXXXXXXXXX,2,Dial(SIP/motion/${EXTEN:1}@motion,,tTor)
exten => _03091XXXXXXXXXX,3,Hangup

change it to

exten => _03091XXXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _03091XXXXXXXXXX,2,Dial(SIP/motion/${EXTEN:1},,tTor)
exten => _03091XXXXXXXXXX,3,Hangup

[relatehasan]

thanks striker for your reply. I changed the Dial plan Entry as you suggested. still the same response occurs. I am now at loss abt what to do.

[striker]

try the below dialplan and post hte lci

exten => _03091XXXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _03091XXXXXXXXXX,2,Dial(SIP/${EXTEN:1}@ipaddressofvoipprovider,,tTor)
exten => _03091XXXXXXXXXX,3,Hangup