All installation and configuration problems and questions
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by devafree » Tue Mar 27, 2007 3:23 pm
Hello
I would like to include the call disposition to the filename , apart from the existing options. So , i can use wildcards to retain only sale recordings and just delete the rest. How to do so any pointers please,
thanks
regards
devafree
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devafree
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by Commandermike » Wed Mar 28, 2007 4:09 am
We are looking to do the same thing, when an agent selects disposition as SALE at the end of the call we want to modify the filename so we can easily pull ONLY sale recordings.
Can anyone give us some assistance on this one? I think this would be a great feature, moving forward.
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Commandermike
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by mflorell » Wed Mar 28, 2007 4:36 pm
No easy way to do that, I would suggest writing a cron script to use the vicidial_log table(to find which ones are sales) and the lead_id in that table and the recording_log table to figure out which calls were sales, then just delete all of the other ones that don't match up.
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