Delete admin pls

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Delete admin pls

Postby anel » Mon May 27, 2013 3:21 am

Hello my english is a little bad

i need help pls someone..
i have delete the admins and i cant login in the adminpanel now can someone pls help me ?
i need to access the admin panel how can i access now ?
Last edited by anel on Mon May 27, 2013 4:05 am, edited 1 time in total.
anel
 
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Re: Delete admin pls

Postby anel » Mon May 27, 2013 3:47 am

one question can i fix it maybe ?
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Re: Delete admin pls

Postby DomeDan » Mon May 27, 2013 4:35 am

There is several post regarding this on the forum, here is one: http://www.vicidial.org/VICIDIALforum/v ... hp?t=15384
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Re: Delete admin pls

Postby anel » Mon May 27, 2013 5:59 am

the problem is i have delete the admin :/
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Re: Delete admin pls

Postby DomeDan » Mon May 27, 2013 6:25 am

Then create a new admin using mysql,
or just update a existing user and give that one full admin access:

update vicidial_users set user_level='9' where user='USERNAME';
Vicidial Partner. Region: Sweden/Norway.
Does Vicidial installation, configuration, customization, add-ons, CRM implementation, support, upgrading, network-related, pentesting etc. Remote and onsite assistance.
Email: domedan (at) gmail.com
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Re: Delete admin pls

Postby anel » Mon May 27, 2013 6:50 am

DomeDan wrote:Then create a new admin using mysql,
or just update a existing user and give that one full admin access:

update vicidial_users set user_level='9' where user='USERNAME';


now its ok thx a lot
anel
 
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Re: Delete admin pls

Postby anel » Mon May 27, 2013 7:32 am

Is it possible that I deleted the admin deleting some things that are needed for vicidial to work or will it all work normally?
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Re: Delete admin pls

Postby DomeDan » Mon May 27, 2013 7:37 am

You're welcome!

the users VDAD and VDCL is needed for vicidial to work properly, I dont know about the 6666 user
Vicidial Partner. Region: Sweden/Norway.
Does Vicidial installation, configuration, customization, add-ons, CRM implementation, support, upgrading, network-related, pentesting etc. Remote and onsite assistance.
Email: domedan (at) gmail.com
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Re: Delete admin pls

Postby anel » Mon May 27, 2013 8:06 am

DomeDan wrote:You're welcome!

the users VDAD and VDCL is needed for vicidial to work properly, I dont know about the 6666 user

i go users and show users and i dont have the users VDAD and VDCL :/ can i add this users manual ?
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Re: Delete admin pls

Postby DomeDan » Mon May 27, 2013 8:16 am

did you click on "show all users"? you might have that link depending on what build you're using
else you can check in the mysql table if its there
Vicidial Partner. Region: Sweden/Norway.
Does Vicidial installation, configuration, customization, add-ons, CRM implementation, support, upgrading, network-related, pentesting etc. Remote and onsite assistance.
Email: domedan (at) gmail.com
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Re: Delete admin pls

Postby anel » Tue May 28, 2013 12:39 am

DomeDan wrote:did you click on "show all users"? you might have that link depending on what build you're using
else you can check in the mysql table if its there

yes i have click and dont have it ? it a problem ? when i call manual i hear in the headset thats not valid something ://
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Re: Delete admin pls

Postby DomeDan » Tue May 28, 2013 4:12 am

Yeah, I'm pretty sure you need them, here is what you need:
Code: Select all
username   password    name                 user level   user group
VDAD       donotedit   Outbound Auto Dial   7            ADMIN
VDCL       donotedit   Inbound No Agent     7            ADMIN

create them and see if that solves your problem, else you can try to search for the next error
Vicidial Partner. Region: Sweden/Norway.
Does Vicidial installation, configuration, customization, add-ons, CRM implementation, support, upgrading, network-related, pentesting etc. Remote and onsite assistance.
Email: domedan (at) gmail.com
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Re: Delete admin pls

Postby anel » Tue May 28, 2013 4:26 am

i added them must i have the default option or for VDAD and VDCL or change something ?
because i have the same problem i cant make a call :/
anel
 
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Re: Delete admin pls

Postby DomeDan » Tue May 28, 2013 5:06 am

I guess its the default options.

then google what you hear in the headset: "thats not valid something" and use "site:vicidial.org" to find vicidial related topics

I guess its "extension", so post your dialplan, asterisk CLI output (when the voice is speaking) and all other info like build, install method etc.
post this in a new topic named "thats not valid something" because I guess its not related to deletion of admin accounts
Vicidial Partner. Region: Sweden/Norway.
Does Vicidial installation, configuration, customization, add-ons, CRM implementation, support, upgrading, network-related, pentesting etc. Remote and onsite assistance.
Email: domedan (at) gmail.com
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Re: Delete admin pls

Postby anel » Tue May 28, 2013 5:18 am

ok thank you very much :)) you help a lot :)
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Re: Delete admin pls

Postby anel » Tue May 28, 2013 8:51 am

you can delete the topic :)
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