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update vicidial_users set user_level='9' where user='USERNAME';
DomeDan wrote:Then create a new admin using mysql,
or just update a existing user and give that one full admin access:update vicidial_users set user_level='9' where user='USERNAME';
DomeDan wrote:You're welcome!
the users VDAD and VDCL is needed for vicidial to work properly, I dont know about the 6666 user
DomeDan wrote:did you click on "show all users"? you might have that link depending on what build you're using
else you can check in the mysql table if its there
username password name user level user group
VDAD donotedit Outbound Auto Dial 7 ADMIN
VDCL donotedit Inbound No Agent 7 ADMIN
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