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Basic question about accessing recorded calls.

PostPosted: Fri May 06, 2011 9:54 am
by ArizonaCenter
ViciDialnow 1.2
VERSION: 2.0.5-174
BUILD: 90522-0506
Single Server
No Extra software running

I have the managers manual and have spent an hour looking for the answer unsuccessfully.

I have a campaign set up to force record all. I cannot remember how to access the recordings. The recorded file is named by phone number and time.

Thanks!

RECORDINGS

PostPosted: Fri May 06, 2011 10:22 am
by solutinfo
Well try this path.
/var/spool/asterisk/monitorDONE/orig

PostPosted: Fri May 06, 2011 12:26 pm
by enavaro
try this http://<your_server_ip>/recordings

Thanks!

PostPosted: Fri May 06, 2011 1:23 pm
by ArizonaCenter
The 1st response did not work for me, but the 2nd did. I appreciate the help!

PostPosted: Sat May 07, 2011 12:32 am
by williamconley
On the admin screen, you can select any USER or LEAD and each will show a detail of all recordings.

The first entry was for where to find the recordings when logged in to your server console (ssh or directly).